Steemit Churn Rates Q1 2018

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·@paulag·
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Steemit Churn Rates Q1 2018
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<p>Churn is a fact of life in business. &nbsp;You will win new users and you will lose users. &nbsp;Churn can be calculated by the following formula</p>
<p>Churn = Number of Active users at the beginning of the period + New registrations – Number of Active users at the end of the period.</p>
<p>Churn rate can be calculated using&nbsp;</p>
<p>Churn rate = Churn / Number of Active users at the beginning of the period</p>
<p>“While churn is not necessarily a bad thing for all businesses, a high churn rate compared to your competitors can be a troubling sign. For social media and advertising platforms, it can suggest a lack of engagement and loyalty among the user base – and increased consumer dissatisfaction with the platform at large. Especially for companies that rely on advertising revenue, the lack of a consistent, engaged audience could jeopardize key business models and monetization strategies.”</p>
<p>Source https://www.vertoanalytics.com/chart-week-social-media-networks-churn/</p>
<p>https://www.vertoanalytics.com/wp-content/uploads/2017/05/verto-analytics-chart-week-churn-social-media.png</p>
<p>The aim of this analysis is to calculate the churn rate on Steemit. &nbsp;I have seen the question being asked a number of times now in different comments on posts, and most recently I had a direct request from @davemccoy for this information.</p>
<h2>&nbsp;&nbsp;Repository</h2>
<p><a href="https://github.com/steemit/steem">https://github.com/steemit/condenser</a></p>
<p>All data for this analysis was taken from Steemsql held and managed by @arcange. &nbsp;As to not distract from the data, I will first present the findings and then the queries used.</p>
<h2>Weekly Churn Rates 2018</h2>
<p>The chart below shows the weekly churn rate by line and by bar you can see the number of new accounts and the distinct user count for the week.</p>
<p>&nbsp;https://steemitimages.com/DQmWyNfJey8aLnhuJSkuzzPMeivreqhV4GLLAzVUXTfGfDW/image.png&nbsp;</p>
<p>https://steemitimages.com/DQmPy5egfTzxfEfCaYtbCF64s5fzB9EGEyhUQbxCPQDasdv/image.png&nbsp;</p>
<p>&nbsp;</p>
<p>The table above shows the number of new accounts registered per week, the distinct count of votes, the discount of authors, the distinct user count (either voted or posted/commented), the weekly churn and the weekly churn rate.</p>
<p>The churn rate varies considerably from week to week as it is dependent on two variables, the distinct users and the number of new accounts. &nbsp;As both of these can vary from week to week it is expected to see this variation reflected in the churn rates.</p>
<p>The average weekly churn rate is 22% and the median is 20%</p>
<h2>Monthly Churn 2018</h2>
<p>https://steemitimages.com/DQmaACh57CyngcrpkoFNg1P7ZV9KReQzR2pU4BaCADWkAEe/image.png https://steemitimages.com/DQmXWZsAK8j3N59fp8RsP88qvNVqTE7dsjZv3eD61UFNBob/image.png &nbsp;</p>
<p>As with the weekly churn rates you would expect to see a variance on the monthly churn rates as the variable also change. &nbsp;There are notable swings on the number of new accounts each month. However the distinct user is smoother when looked at monthly over weekly. &nbsp;This smoothness in the distinct user reduces the swings on the churn rates</p>
<p>Both the average and the median monthly churn rates are 59%</p>
<h2>Q1 2018 Churn rate</h2>
<p>https://steemitimages.com/DQmUEzXxmLkbi6ioeTmLPJ2RTj5Av7M1KyoRjhtnYbumRry/image.png</p>
<p>&nbsp;&nbsp;In Q1 of 2018 Steemit lost more active users than gained. The churn rate was 121% &nbsp;</p>
<p>Using this as a comparative figure against the social media sites in the image above. &nbsp;Facebook was reporting a churn rate Q3 to Q4 of only 2.8%, Snapchat 23.5%, Instagram 19.1%, Twitter 25.3% and Kick 33%. &nbsp;I was unable to source more recent data and I was also unable to source churn rates for Reddit. &nbsp;If you do have this information, please do comment below as it would add value to this post.</p>
<h2>Specific Turn Rates</h2>
<p>In @davemccoy request he defined the</p>
<blockquote>&nbsp;"active users" as those members that post or comment in the preceding 2 week period of time</blockquote>
<p>&nbsp;https://steemitimages.com/DQmdgbfpJfutaArNrjkDZwn3ZZdCtfV4EvB27TiRiE5qWGU/image.png https://steemitimages.com/DQmaEFsL236nxNA1Q2TzwDYDrJ9LLzk7nRJk6hH8qMLkNQQ/image.png</p>
<p>&nbsp;Calculating churn rates this was results in a higher monthly churn, with January showing that Steemit lost more active users than gained. &nbsp;Both the average and the median month churn rates are 79% in 2018</p>
<p><br></p>
<h2>Conclusion</h2>
<p>Churn is a fact of any business. &nbsp;What is an acceptable level of churn is also a business choice but the reality is, the lower this number the better. &nbsp;Calculating monthly churn in both ways as above show that Steemit has a monthly churn of between 59% and 79%. &nbsp;However a Q1 turn rate of 121% is very disappointing to see.</p>
<p>What are your thoughts on the churn rates above? &nbsp;What reflection do they give about Steemit? &nbsp;Please do comment below&nbsp;</p>
<h2>The Queries</h2>
<p>As mentioned I used Steemsql and PowerBI to gather and model the data. &nbsp;The query used to get the unique voters was</p>
<pre><code>SELECT voter, timestamp FROM Txvotes (NOLOCK) where timestamp &gt;= CONVERT(DATE,'2017-10-01') &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;timestamp&lt; CONVERT(DATE,'2018-05-01')</code></pre>
<p>The query used to get the unique authors was</p>
<pre><code>SELECT author, timestamp FROM Txcomments (NOLOCK) where timestamp &gt;= CONVERT(DATE,'2017-01-01') &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;timestamp&lt; CONVERT(DATE,'2018-05-01')</code></pre>
<p>To get the total unique users, I combined both of the above queries and then ran distinct counts on the name.</p>
<p>The query used to get the number of new accounts was</p>
<pre><code>Select name, created FROM Accounts (NOLOCK)</code></pre>
<p>&nbsp;I am part of a Blockchain Business Intelligence community. We all post under the tag <a href="https://steemit.com/trending/blockchainbi">#blockchainbi</a>. If you have an analysis you would like carried out on Steemit data, please do contact me or any of the <a href="https://steemit.com/trending/blockchainbi">#blockchainbi</a> team and we will do our best to help you...<br>
You can find <a href="https://steemit.com/trending/blockchainbi">#blockchainbi</a> on discord <a href="https://discordapp.com/invite/JN7Yv7j">https://discordapp.com/invite/JN7Yv7j</a>&nbsp;</p>
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