Visa payment system and Coinbase digital assets platform issued a joint statement, which States the absence of guilt of the California company in recent cases of erroneous debiting of funds from user accounts.
The fact that the accounts of users of Coinbase began to be debited, it became known after the issue was raised on Reddit. Many customers ' balances have been reset to zero, and those whose accounts were linked to Bank accounts have also been charged an overdraft.

Coinbase representatives almost immediately stated that the problem is directly related to the actions of the Visa payment system. As a reason for the error, the company said that card issuers and banks recently demanded from a number of large credit card networks to change the transit account code (MCC).

Visa, in turn, did not agree with these charges, stating that it did not make any systemic changes that would lead to double transactions reported by card holders.

However, after investigating the incident, the payment system gave up its original words.

"Over the past two days, some users who use credit or debit cards on Coinbase may have faced double transactions on their accounts. This problem was not caused by the actions of Coinbase," — said in a statement.

It is also reported that the company is Worldpay and Coinbase worked together with Visa and its issuing banks for the abolition of the dual transaction and the funds returned to the users account.

Coinbase expects that in most cases the funds should already be credited to the relevant accounts, however, if this does not happen, it recommends that you contact the banks that issued the card for clarification.

CEO of Coinbase Brian Armstrong, meanwhile, also commented on the incident, saying that he is pleased with the confirmation that the company headed by him is not involved in the incident. At the same time he expressed regret that some people make too hasty conclusions, accusing in all Coinbase.
As previously reported, profit Coinbase last year exceeded $1 billion, This has caused an increased interest in the area from investors, but the company is strictly prohibited shareholders to sell their shares.