Support Request: Lost HBD Interest After "Cancel Transfer From Savings" Username: @clence

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0.000 HBD
Support Request: Lost HBD Interest After "Cancel Transfer From Savings" Username: @clence
Hi team,

I recently tried to claim my HBD interest using PeakD. The amount was 7.631 HBD. When I clicked to collect it, I saw a transaction for:

claim savings interest: 7.631 HBD

Immediately afterward, within the same minute, I saw this transaction:

cancel_transfer_from_savings with the same request ID

The problem is:

I did NOT initiate or confirm any cancellation.

Now the 7.631 HBD is neither in my liquid wallet nor deducted from my savings balance.

It appears the interest was never actually credited to me — and the system just wiped it out.

It looks like PeakD or the frontend may have accidentally initiated a transfer from savings instead of simply crediting the interest, and then auto-canceled it. But this caused me to lose the interest I was supposed to receive.

Can someone please look into this or restore the missing 7.631 HBD interest?

Thanks in advance,

BTW This happened before

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